Privacy Policy

This privacy notice is for visitors to our website, Social media pages and other digital platforms. It sets out how and why we use personal data that we hold about you. The main purpose for which we process your personal data is so that we can provide you with content, products and services. Personal data can include: Your name, address, year of birth or title, Debit or credit card details, Information about your devices, such as IP address, How you browse our websites, Details of products or services you purchase, etc. This includes providing you with personalized recommendations and news via email or other forms of communication (including by sending you newsletters about our services, content and relevant products.) If you’re our customer, where you give us consent by inputing your email address on our pop ups or other forms on our websites and social media we might process your data in order to send you direct marketing. This may include communications by post, telephone, SMS, email or other electronic means (such as push notifications and in-product notifications), using the contact details you have provided, about us and our content products and services, events and special offers, including, for a reasonable time after you have ceased to be a customer of ours. We may also rely on your consent to process your data for online and digital advertising and to process special category data (for example, data you have provided to us or to our business partners concerning your health and needs).  We will process your data where we need to in order to safeguard vital interests or those of another person, for example to support crime prevention and protect the safety of members of the public and Vlora Plus employees. What do we use this data for? Verifying your identity (for example when you return to the website and have already logged in). Personalise the advertising you see on the website so that it is more relevant to you. For more information on how we use your cookie data please contact us. Improving the design and style of the website. Informing you about products, services or promotional offers that you might find interesting if you have chosen to receive these types of communications. Sending you service messages about your subscription or account registration, for example if you have clicked a password reset link.  This could be by email, overlay on the website or push notification. Dealing with, and responding to you about, a comment you have submitted for or on our message boards, blogs and other such user generated content facilities. Enabling you to share our content with others using social media or email. Communicating (and personalising such communication) with you through our newsletters, but only those you have consented to receive. Compiling customer reviews. Conducting market research. Sending a product to your home address. Granting you access to a subscription. Dealing with any query or complaint you submit to our customer services team. Vlora Plus is a trading name of a limited Company incorporated in England. We are also ICO registered. If you would like to know more please email us and we will get back to you. Please also contact us if you need any further information about our related functions, business and services please get in touch as soon as possible.